Frequently Asked Questions
Everything you need to know about your Oner Active order, shipping, and performance gear.
How should I care for my Oner Active seamless leggings?
To maintain the compression and elasticity of your gear, we recommend washing them inside out on a cold, gentle cycle. Avoid using fabric softeners and do not tumble dry; air drying is best for longevity.
When will my order be shipped?
Orders are typically processed within 24-48 hours. Once dispatched, you will receive a tracking number via email. Standard shipping usually takes 3-7 business days depending on your location.
What is your return policy for performance wear?
We offer a 30-day return policy for all items in their original condition, with tags attached and no signs of wear or sweat. Please note that for hygiene reasons, some items like socks or water bottles may be non-returnable.
How do I find the right size for my body type?
Our pieces are designed to be true to size with a compressive fit. We recommend checking our detailed Size Guide on each product page, which includes specific measurements for bust, waist, and hips.
Do you offer international shipping?
Yes, Oner Active ships to most countries worldwide. Shipping costs and delivery timeframes are calculated at checkout based on your specific destination and local customs regulations.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Klarna and Afterpay in supported regions.